We sent login credential emails to the address you provided at registration, from no-reply@verificationemail.com. Check your spam or junk folder first.
If you want to log into Neurocad from a different email address, please re-register. Login credentials only work for the address you registered with.
Login credentials expire after they are sent. If you haven't logged into Neurocad yet and your credentials aren't working, email support@neurocad.com and we will resend the login credential email.
When entering your temporary password, copy the full text string from the email, including any special characters, or click the link in the email directly.
Some companies require IT approval before the Neurocad desktop service can be installed. If internal policies are blocking your installation or authorization, request approval from your IT team early. Reach out to support@neurocad.com if you need documentation to support the request.
Get help with your recovery phrase
If you have lost your welcome email or are still having trouble signing in for any reason, please contact support at support@neurocad.com.
Last updated March 27, 2026