IMPORTANT: PLEASE READ CAREFULLY BEFORE INSTALLING OR USING ANY AND ALL NEUROCAD™ SERVICES.
YOU ACKNOWLEDGE AND AGREE THAT, BY CLICKING “AGREE” OR BY ACCESSING OR USING THE SERVICE, YOU ARE INDICATING THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU HAVE NO RIGHT TO ACCESS OR USE THE SERVICE. If you accept or agree to these Terms on behalf of, or in your capacity as an employee, agent, or representative of a company or other legal entity, you represent and warrant that you have the authority to bind the company or other legal entity to these Terms and, in such event references to “you” will refer and apply to that company or other legal entity.
The Service is provided by Neurocad Inc. (referred to herein as “Neurocad” or “we” or “us”). Neurocad Inc. reserves the right to amend these Terms from time to time by posting revised versions of these Terms to the site associated with the Service. By continuing to use the Service, you agree to be bound by the most recent version of these Terms. Neurocad shall use reasonable measures to notify users of the Service when a new version of these Terms is available but is under no obligation to obtain your further consent or acknowledgement for you to be bound by any new version of these Terms.
Terms of Service (“Terms”) govern access to and use of all Neurocad™ Services refers to the use of the Neurocad platform, software, APIs, and related services provided on a paid or production basis. See the terms of service for early access and free tier usage below.
Neurocad, Inc.
1201 W Peachtree St NW 2625, STE 443
Atlanta, GA 30309
United States
If there is a conflict, the following order controls:
Neurocad provides a cloud-based platform designed to preserve, structure, and translate design intent across engineering workflows.
Certain components may function as thin clients and do not perform independent inference or proprietary computation.
You retain all right, title, and interest in Customer Content.
You grant Neurocad a limited, non-exclusive license to process Customer Content solely to provide the Services in accordance with these Terms.
As between the parties, Customer owns Outputs to the extent they are derived solely from Customer Content.
Neurocad retains all right, title, and interest in:
Nothing in these Terms transfers ownership of Neurocad’s underlying technology.
Upon termination:
Each party shall protect Confidential Information with the same degree of care it uses for its own sensitive information.
Confidentiality obligations survive for:
8. Security
Neurocad maintains commercially reasonable administrative, technical, and organizational safeguards aligned with SOC 2 Type II or ISO 27001 principles.
Fees and payment terms are as specified in the applicable Order Form or SOW.
Fees are non-refundable unless expressly stated otherwise.
Neurocad warrants that the Services will perform in all material respects in accordance with the applicable documentation when used as intended.
This warranty excludes Early Access Program, preview, or experimental features.
Customer’s sole remedy for breach of this warranty is correction of the deficiency or, if not feasible, a pro-rata refund of unused fees.
Neurocad shall defend and indemnify Customer against third-party claims alleging that the Services infringe a valid U.S. patent or copyright.
This obligation excludes claims arising from:
Customer shall defend and indemnify Neurocad against claims arising from Customer Content or misuse of the Services.
To the maximum extent permitted by law:
Exceptions:
Either party may terminate for material breach if not cured within thirty (30) days.
Upon termination, Customer will have thirty (30) days to export Customer Content prior to deletion.
Customer agrees to comply with all applicable export control laws.
These Terms are governed by the laws of the State of Delaware.
Any dispute shall be resolved by binding arbitration in Wilmington, Delaware, under JAMS rules, except that either party may seek injunctive or equitable relief in court for claims relating to intellectual property infringement or breach of confidentiality.
Both parties waive the right to participate in a class action.
These Early Access Program & Free Tier Terms of Service (“Non-Paid Terms”) govern access to and use of the Neurocad platform, software, APIs, and related services (the “Services”) when provided on an Early Access Program, preview, pilot, evaluation, or free tier basis, without charge.
By accessing or using the Services under an Early Access Program or free tier program, you agree to these Non-Paid Terms.
The Services may be offered as one or more of the following:
Neurocad may designate features, functionality, or access levels as Early Access Program or Free Tier at its discretion and may change such designations at any time.
Early Access Program / Preview Services are experimental, pre-release, and non-production. You acknowledge and agree that:
Free Tier Services are not guaranteed to be production-ready and are provided without warranties, service levels, or support obligations. Free Tier Services are not intended for regulated, safety-critical, or manufacturing-release decisions.
2. Access, Eligibility, Accounts, and Support
Access to Early Access Program or Free Tier Services is granted at Neurocad’s sole discretion. Neurocad may:
You are responsible for all access to and use of the Services under your account, including by any employees, contractors, or other users authorized by you (“Authorized Users”). You are responsible for ensuring that all Authorized Users comply with these Non-Paid Terms.
You must safeguard account credentials and may not share login credentials except with authorized account administrators. You must promptly notify Neurocad of any suspected unauthorized access or use of your account.
Neurocad provides no uptime guarantees, service level commitments, response times, or support obligations for Early Access Program or Free Tier Services.
You may access and use the Services only in compliance with these Non-Paid Terms and all applicable laws and regulations.
You must not, and must not permit any Authorized User to:
“Customer Content” means any data, designs, schematics, files, images, or materials you submit to the Services.
You retain ownership of your Customer Content.
You grant Neurocad a limited, non-exclusive, worldwide, royalty-free license to host, process, analyze, transform, and derive insights from Customer Content solely to operate, evaluate, improve, and develop the Services and related offerings, including in an aggregated or anonymized manner.
You must not upload:
Unless expressly authorized by Neurocad in writing.
Upon termination of Early Access Program or Free Tier access:
The Services may generate outputs, transformations, or structured representations (“Outputs”).
Outputs are:
Any feedback, suggestions, or ideas you provide are voluntary and non-confidential.
You grant Neurocad a perpetual, irrevocable, worldwide, royalty-free license to use such feedback for any purpose without restriction or compensation. To the maximum extent permitted by law, you waive any moral rights or similar rights in such feedback.
Neurocad retains all right, title, and interest in:
You may not:
Each party shall protect the other’s Confidential Information using reasonable care.
Neurocad may disclose Customer Content to approved subcontractors solely to operate the Services, subject to confidentiality obligations.
Confidentiality obligations survive termination for two (2) years.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
You represent that you will not submit data subject to export control laws unless expressly authorized.
Neurocad may restrict access to comply with applicable export regulations.
Neurocad may suspend or terminate Early Access Program or Free Tier access at any time, with or without notice.
You may discontinue use of the Services at any time.
These Non-Paid Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles.
If you upgrade to a paid plan, your use of the Services will be governed by Neurocad’s Paid / Production Terms of Service, which will supersede these Non-Paid Terms with respect to paid Services.